Accountancy
125 Agriculture, Fishing
1 Finance, Insurance
91 Call Centres
1 Catering & Hospitality
77 Construction, Property
120 Customer services
77 Defence/Armed Forces
73 Education
3 Electronics
69 Engineering, Manufacturing 117 Graduate, Trainees
63 Healthcare & Nursing
91 Human resources
77 IT & Internet
458 Legal
54 Management consultancy 60 Marketing, Advertising, PR 64 Media, Creative
4 Non-profit, Charities
1 Public sector & Services
11 Recruitment sales
81 Retail, Wholesale
52 Restaurant & Food Service 7 Sales
128 Science
9 Secretarial, Administration 20 Security
0 Senior appointments
4 Telecommunications
2 Transport, Logistics
7 Travel, Leisure, Tourism
27 Other
69
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Marketing, Advertising, PR Vacancy 682 |
Post:Data Project Coordinator
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
London
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The announcement text: |
II. ROLE SUMMARY*PURPOSE OF JOB
To build standard and customised Market Insight requests across Europe with responsibility for managing each stage of the project within the specified schedule. To perform Market Insight updates according to contractual terms and amendments on an ad-hoc basis. Provide customer support over the telephone and in person. Be proactive in providing customer solutions. Coach and support new members of staff. Prepare client files for analytical work, and incorporation into Market Insight
III. KEY RESPONSIBILITIES
Monthly updates of clients` Market Insight Systems. New systems build; standard and customised. Provide customer support to D&B Market Insight Customers Identify and implement improvements to updating and implementation processes to optimise the efficiency and effectiveness of client fulfilment Responsible for customer satisfaction Advising customers on specific solutions and being proactive in finding these solutions Cleanse and format client files and appending D&B data Coach and support new team members
IV. KEY REQUIREMENTS
Superior technical capabilities to enable full support of Delivery projects SQL Expert Faststats knowledge Excellent interpersonal*Communication skills to both written and verbal with internal and external customers Highly motivated with the ability to work within a team and on own initiative Reactive and Proactive to customer needs Adaptable and flexible to a changing environment and customer needs Manage multiple tasks and prioritise workload continually to meet customers needs Coaching and training skills Influencing skills Be able to work autonomously Experienced in the extraction, transformation and loading of data for database creation and management; using appropriate software tools Have an understanding of marketing, application and customer management (behavioural) models Ability to manage sales*customers relationships and expectations relating to each project and resolve any post production issues. The ability to work to deadlines Lead and deliver projects of medium to high complexity, with an average duration of several weeks to several months University degree or equivalent qualification or experience
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Contact information |
Employer: |
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Email: |
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Phone: |
01580 201616
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Publication date: 2009-03-26 15:48:45
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